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Departmental IT administrators can request the managed client and the management console.

To request the managed client, submit a help ticket to the 24/7 IT Help Desk online.

As part of your request, include the total number of computers and Pitt Email (Outlook) usernames of administrators. Students, faculty, and staff can download Antivirus (Symantec Endpoint) using the Software Download Service (SDS).

Faculty and staff can also download from the Secure U Share Point site.

Note: Pitt IT recommends that you set up Live Update to run automatically at least dailyand search for all Symantec product updates.

It automatically checks for new definitions every four hours and performs the installation of any available updates.

The part I find a problem is that in the application log of the afflicted computer, it says “virus definitions are current.” There is no indication to the user that their sav is broken.

When you look at c:\program files\common files\Symantec shared\virus defs, I am seeing virus defs from a couple of days ago even though the SSC is reporting one of the older defs being in force. I’ve heard of some people at other companies who would replace the contents of c:\program files\common files\symantec shared\virusdefs\ and c:\documents and settings\all users\application data\symantec\…

Quick Links: Key Benefits I Getting Started I More How-to Today's cybercriminals design increasingly sophisticated threats.

Pitt Information Technology recommends that you protect your computer by installing both Anti-Malware (Malwarebytes) and Antivirus (Symantec Endpoint Protection).

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